Versand

Shipping & Delivery Policy

Express Delivery (3–7 Business Days)
 • Free shipping on all orders (no minimum spend required).
 • Orders are shipped from our regional warehouse to ensure faster delivery.

Order Processing
 • Orders placed before 12:00 PM (local warehouse time) on business days will be dispatched the same day.
 • Orders placed after 12:00 PM will be dispatched the following business day.
 

Delivery Service
 • Express deliveries are fulfilled via UPS (or equivalent partner courier).
 • To check if your address is within the UPS delivery network, please click here.
 • Please note: delivery times may vary depending on your location and courier network coverage.

Delays During Peak Periods
 • During promotion and sale periods, there may be slight delays due to increased order volumes.
 • Any expected delays will be communicated during the checkout process.

Special Notes for Large Items
 • As our products are made of solid cedar wood, they are larger and heavier than typical parcels. Delivery may require contactless drop-off at your front door or assistance in moving the package indoors.
 • Please ensure that someone is available at the delivery address to receive the order.

Customer Support
If you have any questions regarding your delivery, please contact us at info@lumicedar.com. Our support team will respond within 2 business days.